Modern Slavery Statement

Modern Slavery and Human Trafficking Statement

Catford Carpet Cleaning is committed to conducting its business ethically, responsibly, and in full compliance with all applicable laws relating to modern slavery and human trafficking. This statement sets out the steps we are taking to prevent modern slavery in our own operations and throughout our supply chains.

Our Business and Supply Chains

Catford Carpet Cleaning provides professional carpet and upholstery cleaning services to residential and commercial customers. Our activities rely on a combination of directly employed personnel and third-party suppliers who provide cleaning products, equipment, uniforms, and occasional subcontracted services. We recognise that certain sectors and regions can carry higher risks of labour exploitation, and we are committed to identifying and managing those risks proactively.

Zero-Tolerance Policy on Modern Slavery

We have a clear, zero-tolerance policy towards all forms of modern slavery, human trafficking, forced labour, child labour, and exploitation. This policy applies to all employees, contractors, agency workers, and suppliers. Any breach of this policy by our staff may result in disciplinary action, up to and including termination of employment or contract. Any breach by a supplier may lead to corrective action, suspension of trading, or termination of the relationship.

Our management team is responsible for promoting a culture of integrity, respect, and transparency, ensuring that everyone associated with Catford Carpet Cleaning understands that modern slavery will not be tolerated under any circumstances.

Due Diligence and Supplier Audits

We are committed to working only with suppliers and subcontractors who share our values and demonstrate a commitment to ethical labour practices. As part of our due diligence process, we assess potential and existing suppliers for the risk of modern slavery and human trafficking in their operations and supply chains.

Where appropriate, we conduct supplier audits, either directly or through questionnaires and evidence requests, to review employment practices, working conditions, and compliance with local labour laws and international standards. We expect suppliers to provide accurate information and to cooperate fully with any verification activities.

We reserve the right to carry out follow-up audits if concerns arise, and we will seek remedial action where improvements are needed. If a supplier is unwilling or unable to address identified risks, we may reconsider our commercial relationship with them.

Training and Awareness

We recognise that raising awareness is essential in preventing modern slavery. Catford Carpet Cleaning provides guidance to relevant staff on recognising the signs of exploitation, understanding our zero-tolerance policy, and knowing how to report concerns. Managers and those involved in procurement or supplier management receive additional information on assessing risk and implementing due diligence measures.

Reporting Channels and Whistleblowing

We encourage all employees, contractors, and any third parties who work with us to speak up if they have concerns about potential modern slavery or unethical labour practices connected to our operations or supply chains. Concerns can be raised confidentially with line managers or senior management without fear of retaliation.

We are committed to investigating all reports promptly and fairly. Where appropriate, we will work with relevant authorities or support organisations and take suitable action to protect any individuals who may be at risk.

Monitoring, Accountability, and Annual Review

Our commitment to combating modern slavery is an ongoing process. We monitor the effectiveness of our measures through periodic reviews of supplier information, internal feedback, and any reported concerns. We aim to improve our processes continually and to respond swiftly to emerging risks or changes in legislation.

This Modern Slavery and Human Trafficking Statement is reviewed annually by the management of Catford Carpet Cleaning. The review considers our evolving business activities, changes in our supply chains, and any incidents or issues identified during the year. Where necessary, we update our policies, procedures, and training to strengthen our approach.

This statement reflects the commitment of Catford Carpet Cleaning to operate ethically and to support the elimination of modern slavery and human trafficking in all its forms.